Frequently Asked Questions

1. How do I enroll in a course?
Visit to sign up.
2. Do I have to be at work to access my courses?
Not likely. The Learning Portal is accessible online, therefore you can log-in outside of work - even through a mobile device or tablet.
3. What if I cannot complete a course before it expires?
Ample time is provided to complete the course. However, if you are unable to complete the course, you will need to re-register.
4. I'm finished a course - where do I get my Certificate of Completion?
Log-in to the Learning Portal and download it from your profile. You will receive an email notification that the certificate is available, but you will have to log-in to retrieve it. You can print a copy; however, the original certificate will be forwarded to you by mail.
5. Are there specific software or browser requirements to run the online programs?
System Requirements
- Internet Explorer 10, Firefox 36, Chrome 40, or Safari 7, and newer
- Adobe Acrobat Reader, free download
- Sound card and speakers are highly recommended
- High speed internet is recommended
- Browsers not listed above may not display content correctly